City of Mt. Juliet Choose Atlas One Platform to Replace Expensive SMS Alert System

Note on Android App: Significant improvements in battery consumption, performance issues, and location permissions were updated on the new app. 

Mt. Juliet, Tenn. – The City of Mt. Juliet chose the Atlas One smartphone platform to replace the existing text-messaging alert system after a price increase. Since 2009, the City has been using the Everbridge/Nixle alert system, but staff sought to replace the system after a recently proposed price spike of nearly 1,500%. While researching viable replacement options, the City was impressed with Atlas One’s unique capabilities that will ensure the Mt. Juliet community continues to be well-informed with a communication platform that is much more intuitive, robust, and detailed.

Mt. Juliet’s use of the Everbridge/Nixle text message alert system will discontinue at the end of June 2020. Everyone in the community, who want to maintain their connectivity with alerts from the Mt. Juliet Police Department, Fire Department of Mt. Juliet, and other City departments, will need to download the Atlas One smartphone app.

Atlas One will enable the departments to provide real-time information to the community in regional and geo-fenced smartphone alerts, interactive maps, directories, and links to resources. Those who do not want to provide their GPS information to the app for the geo-fenced alerts can simply add their important addresses as a “favorite place” to receive alerts. Regardless, the department has no capability to see any user’s GPS location or history.

To ensure everyone continues to receive critical alerts, the departments will be using the system simultaneously until the transition is complete. There is no cost for community members to access Atlas One.

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